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A few days ago, Chanel led the establishment of Traceability Alliance for Sustainable Cosmetics (TRASCE). According to the official introduction, TRASCE Alliance was established to deal with destructive events in the cosmetics supply chain, including health crisis, climate crisis-related events and geopolitical challenges.

The alliance consists of 15 beauty companies including Chanel, Clarins, Dior, Estee Lauder, L ‘Oreal, Shiseido, L ‘Occitane and Sisley, and international raw material packaging suppliers.

In recent years, international beauty giants have continuously increased the number of sustainable beauty cosmetics and formed industry alliances with the goal of environmental protection and sustainability. In February 2022, 36 international beauty care groups, including L ‘Oreal, Henkel, Unilever, LVMH and Natura &Co, announced the establishment of the Eco-Beauty Score Consortium, aiming at establishing a brand-independent and transparent cosmetic environmental impact assessment and scoring system for the whole industry.

On the road of promoting the sustainable development of beauty, international brands are indeed at the forefront, and may be more than one position ahead of domestic brands. For example, L ‘Oré al promises that by 2030, 95% of the ingredients in the brand formula will be bio-based and 100% of the plastic packaging will be recyclable; Unilever’s goal is to achieve zero emissions of all products from production to sales by 2039; By 2030, P&G will achieve 100% FSC certification and so on.

International brands have the first-Mover advantage in the field of sustainable beauty, and occupy the right to speak in the international market. However, the formation of the alliance, to a certain extent, is also shaping the brand authority. It is not excluded that they hope to re-divide the global market position and create barriers to industrial competitiveness through the form of alliance, which may increase the difficulty of domestic products going to sea and further raise the threshold for China brands to enter the European and American markets.

01 "abandoned" natural organic

Ten years ago, "organic", "natural" or "plant" skin care products were all the rage in China market. With the popularization of basic knowledge of ingredients, formulas and efficacy of skin care products in the industry, consumers found that "natural and organic" did not mean safer and more effective, and skin care products with scientific basis and clinical efficacy were more popular with consumers.

Therefore, many imported brands focusing on the concept of "natural and organic" have lost their reputation in the China market. Only last year, British organic skin care brand Aurelia, Japanese natural organic make-up brand Naturaglace, New Zealand natural skin care brand Snowberry and other natural organic brands closed Tmall flagship stores in China.

The concept of "natural and organic" is no longer the golden key for foreign minority brands to open the door to China market. More importantly, from the perspective of national policy supervision, China has never really opened the door for "natural and organic" beauty cosmetics.

On July 1, 2012, China cancelled the organic certification of cosmetics, and in 2015, the words "organic", "pure natural" and "0-added" were included in the prohibition language of cosmetics labeling in the Measures for the Administration of Cosmetics Labeling. As soon as the policy comes out, it basically means locking up the growth space of natural and organic concepts in the beauty market in China.

Not only that, international beauty giants seem to be deliberately giving up the concept of natural organic. In November 2023, L ‘Oré al sold Sanoflore, a natural skin care product, to private equity firm Ekkio Capital in a low-key way. Earlier, L ‘Oré al Group sold The Body Shop to Nature&Co Group.

It can be said that natural organic beauty cosmetics died early before they rose in the global market, but it did not affect the concept of planting grass in consumers’ minds. More importantly, green, healthy and sustainable development is the development trend that all major industries in the world are following.

According to the data of White Paper on Pure Beauty Industry, from 2020 to 2027, the global pure beauty market is expected to grow from 5.4 billion US dollars to 11.6 billion US dollars, with a compound annual growth rate of 12.07%. In China, 86% of China users said they would consider using Clean Beauty products, and the number of pure beauty users in Amoy increased by more than 31% year-on-year.

According to Bain’s Insight into Sustainable Consumption Trends in the Asia-Pacific Region, 90% of the respondents are willing to pay a premium for the sustainability of products, and as many as 51% of the respondents regard environmental protection as one of the three most important shopping standards.

Compared with natural organic and pure beauty, sustainable beauty can be regarded as a higher-level version. At present, domestic and foreign brands are constantly "washing green", and the mass society will also pay attention to how brands practice the principles of "openness, transparency" and "traceability", such as sustainability in raw materials and research and development; Environmental protection in production, terminal, packaging, logistics and so on. "Natural and organic" is being reborn with the concept of "sustainable beauty".

02 domestic beauty cosmetics catch up with the sustainable wind

At present, there is no clear definition of sustainable beauty at home and abroad, but it is generally believed that sustainable beauty includes two dimensions: content sustainability and packaging sustainability.

In terms of contents, sustainable beauty cosmetics pursue minimalist ingredients, safety, transparency, naturalness, organic, traceability and environmental friendliness. In the outer packaging, sustainable beauty should adopt recyclable materials, recycled raw materials and reusable packaging design. In addition, in the production, research and development, circulation and other links, brands should also implement more energy-saving and emission-reduction measures as much as possible.

For international beauty brands, sustainable beauty has become a must for brand development.

In the second half of last year, sustainable beauty became the darling of the international capital market. Yepoda, a natural skin care brand with sustainable concept in Korea, completed the A round of financing; Líha Beauty, a British aromatherapy natural and sustainable skin care brand, received an investment of 1 million pounds; Iris&Romeo, a "pure" beauty brand, has been invested by True Beauty Ventures and so on.

Back in the domestic market, compared with the prohibition of natural and organic concepts in the field of beauty, the state is encouraging the development of sustainable beauty.

Previously, the "Implementation Plan for Promoting Green Consumption" jointly issued by the National Development and Reform Commission and other seven departments clearly stated that by 2025, the concept of green consumption in China will be deeply rooted in the hearts of the people, and the green transformation of consumption in key areas will achieve remarkable results, and the green consumption mode will be widely implemented, and the consumption system of green and low-carbon circular development will take shape; By 2030, green consumption mode will become the conscious choice of the public, green low-carbon products will become the mainstream of the market, and the green low-carbon development model of consumption in key areas will basically take shape.

Under the guidance of sustainable development and green consumption, many domestic head beauty enterprises are vigorously promoting ESG construction.

Bettini, Nature Hall, shanghai jahwa, Polaiya and other brands are already releasing ESG reports, planning outlines and proposals. In the report, Polaiya Group disclosed that in 2022, the per capita office power consumption will be reduced by 4.36% year-on-year, and the per capita office water consumption will be reduced by 13.27%. Carbon dioxide emissions will be reduced in raw material procurement, product production, product packaging and logistics transportation, and the accumulated carbon emissions will be reduced by 2,261.23 tons. Betani guides the development of packaging through three major directions: new structure and new material, plastic reduction and non-plastic, and introduces the concept of green packaging from the design end.

Alexandra Palt, Chief Corporate Responsibility Officer and CEO of L ‘Oré al, once said that through the topic of environmental protection, brand value can be better enhanced, thus guiding consumers’ consumption choices. The brand’s sustainable development and sense of social responsibility can affect the purchase behavior of individual consumers, and consumers’ recognition of sustainable beauty can also promote the brand’s development in this field.

Sustainable beauty should not only be a marketing concept, but more brands need to practice sustainable development with practical actions. China’s beauty industry needs to participate more in the international sustainable beauty alliance, and establish its own alliance system and standard system, so that sustainable beauty will become the outlet to promote the development of the industry in the "post-ingredient era".

　　New Year’s Eve is coming soon. As the last day of the year, people will have many traditional customs to do on this day. Everyone knows that New Year’s Eve is an important festival, but why is there such a festival? What is the origin of New Year’s Eve? Xiaobian has compiled a brief introduction to the origin of New Year’s Eve for you.

The origin of new year’s eve

The origin of New Year’s Eve

　　New Year’s Eve, also known as New Year’s Eve, New Year’s Eve, New Year’s Eve, New Year’s Eve, etc. It is the last night of the twelfth lunar month (December) every year. In addition, that is, the meaning of removal; Evening means night. New Year’s Eve is also a festival to bid farewell to the old and welcome the new, to start all over again and to renew everything.

　　According to "Lu’s Spring and Autumn Ji Dong Ji", the ancients used drums to drive out the "ghost of plague" on the day before the New Year, which is the origin of the "New Year’s Eve" festival. It is said that the earliest mention of the name "New Year’s Eve" is the historical records such as "Local Customs" written by Zhou Chu in the Western Jin Dynasty.

The source of new year’s eve

The origin of New Year’s Eve is short, about 20 words and 30 words.

　　According to "Lu’s Spring and Autumn Ji Dong Ji", the ancients used drums to drive out the "ghost of plague" on the day before the New Year, which is the origin of the "New Year’s Eve" festival. It is said that the earliest mention of the name "New Year’s Eve" is the historical records such as "Local Customs" written by Zhou Chu in the Western Jin Dynasty.

The origin of New Year’s Eve is about 50 words short.

　　New Year’s Eve is the eve of the Spring Festival, also known as New Year’s Eve. There is a legend that there was a ferocious monster named Xi in ancient times, and it came out to harm people at the end of the year. Later, people knew that Xi was most afraid of red and sound, so on New Year’s Eve, every household posted red couplets and set off firecrackers to drive away the New Year’s Eve beast, in order to make the new year peaceful. This custom has been passed down since then, and it was called New Year’s Eve.

The origin of new year’s eve

The origin of New Year’s Eve is about 150 words short.

　　According to legend, in ancient times, there was a ferocious animal, which was very fierce. People called it Nian.

　　Nian appears every 365 days. As soon as this thing "Nian" comes out, it will endanger mankind and cause great disaster to people. “

　　Nian came out for activities at night, so people put out the lights and stayed up all night to avoid disasters. Later, it was found that wearing red clothes and burning firecrackers could drive Nian away.

　　Therefore, at the end of each year, when people feel that "Year of the Year" is about to appear, they set off firecrackers to ward off evil spirits and pray for good luck in the coming year. Therefore, the custom of setting off firecrackers in the New Year has spread to this day.

In the early morning of January 5th, in Gaoxian County, Yibin City, Sichuan Zaobaijian Tea Co., Ltd. was full of fragrant tea, and the workers were busy loading bags of exported tea into containers-this 46 tons of tea was the first single export of Yibin this year, and it will be sent to Uzbekistan through the Central Asian train.

Sichuan Zaobaijian Tea Industry Co., Ltd. is a national key leading enterprise in agricultural industrialization. It has three tea bases, covering nearly 100,000 mu of tea gardens around it. Through the industrialization mode of "company+base+farmers", it connects more than 23,000 farmers and produces more than 3,500 tons of dry tea annually. At the end of last year, Yibin Customs organized business backbones to go to Gaoxian County to carry out publicity on policies such as optimizing the port business environment, which effectively boosted Gaoxian Tea’s "going out". "This export to Central Asia, the next step, we have to plan for the Middle East, Africa, Europe and other markets, and really let Gaoxian good tea go abroad and the fragrance floats overseas." Zhang Dexun, the chairman of the company, is full of confidence in the future tea export trade.

Gaoxian County is one of the "Top 100 Tea Counties in China", with a tea planting area of 330,000 mu and 255 related business entities. In recent years, Gaoxian county has focused on improving the quality and efficiency of tea industry, and made continuous efforts from five aspects: planting, management, production, processing and marketing to further improve the output and quality of tea and enhance the competitiveness of tea export. At the same time, the "Fifteen Policies for Gaoxian County to Support the High-quality Development of Tea Industry" was issued, actively supporting and cultivating the development of tea enterprises, constantly enhancing the popularity and brand influence of tea in Gaoxian County, and realizing "one leaf is rich". In 2023, the county produced a total of 31,000 tons of dry tea, achieving a comprehensive output value of 7.5 billion yuan. (Luo Jingping, Hou Xiaomei, Wang Peizhe)

　

　　Lead:New Year’s Day refers to the first day of the year (that is, January 1st). Since the western calendar was introduced into China, the word New Year’s Day has been dedicated to the New Year, and the traditional old calendar year is called the Spring Festival. Before that, New Year’s Day always refers to the first day of the lunar new year. Yuan means "early" and "beginning", but refers to "day". New Year’s Day is collectively called "initial day", which is the first day of the year.

New year’s day food articles! Traditional snacks in old Beijing

　　The year of yearning has entered the countdown. There are many nationalities in our country, and customs vary from place to place. According to local customs, people’s eating customs are also very different. What are the characteristics of traditional snacks in old Beijing? Come and have a look!

Doo sauce

　

　　Doo sauce is a traditional dish in old Beijing. In fact, it is an upgraded version of jelly. In the past, it was a must-have authentic dessert for every household. After having a refrigerator, you can also eat colorful little jelly with wine and beauty to cool off the heat in hot summer.

deep-fried meatballs

　　Maruko symbolizes family reunion. In the past, during the holidays, families always visited or received guests, and the meal time was not fixed, and there was not much time for cooking. Prepare meatballs in advance and serve them.

melon-shaped maltose

　　It is made of colloidal maltose, which is slightly sour in sweetness. It is an excellent food in an era when life is not very rich. Put it outside the house in winter, because the weather is cold, the candied melon solidifies firmly and there are some tiny bubbles inside, which tastes crisp, sweet and crisp and has a special flavor.

Braised tofu

　　Braised tofu is a famous halal snack in old Beijing. Tofu is tender and smooth, and the soup is delicious and deeply loved by the people. Since the spread of "tofu" to Beijing, there have been more and more ways to eat it, and the taste of the combination of North and South has been improved. After hundreds of years of evolution, Beijing has formed its own characteristics. Especially in the middle and late Ming Dynasty, after the opening of "Liubiju" in Beijing, condiments were more abundant, and the snack "Fried Tofu with Bitter" appeared again, which has been passed down to this day through continuous improvement.

saqima

　　Saqima is a traditional cake in old Beijing, and its predecessor is a traditional cake of Manchu-Cuobao cake. Later, the cooked bean flour was replaced by white sugar, which became "sugar wrapped" and changed its name to Saqima.

Carp eating

　　There is a custom of eating fish in old Beijing. Fish must be carp, originally in the name of offering sacrifices to gods, and later associated with the auspicious words of "auspicious celebration is more than enough". Fish is both a delicacy and a sacrifice.

Chinese dumpling

　　Manchu and Mongolian flag people in old Beijing called jiaozi "Cooking Beans". No matter whether it is a rich family or a poor family, jiaozi must eat.

pagoda-shaped cake

　　Honey offering, also known as "honey offering tip", is a kind of noodle food in a Buddhist temple dedicated to the Buddha, which looks like a small tower and is dedicated to the sacrifice of the tip below. It varies in size and height, regardless of the weight. The top of this honey supply tip looks like a small gold pyramid, and the top of the pyramid is inserted with a sign of blessing, longevity, happiness and wealth with flowers.

Mustard mound

　　Mustard mound is a traditional dish of Han nationality in old Beijing. There are many snacks and dishes lost in old Beijing, but the mustard mound is still preserved. First, this dish is so distinctive, and second, it is universal to use Chinese cabbage as raw material. Mustard pier is an authentic dish for ordinary people. When Chinese cabbage comes into the market in winter, many exquisite families in old Beijing have to make mustard pier.

New Year cake; rice cake

　　Eating rice cakes, "just take the year to win the year, so as to pray for the year." It means that everything goes well every year. In the book Dialect written by Yang Xiong in Han Dynasty, the title of "Gao" was already popular in Wei, Jin, Southern and Northern Dynasties. Jia Sixie’s Qi Min Yao Shu recorded the production method. During the Ming and Qing Dynasties, rice cakes have developed into a perennial snack on the market, and there are differences between the north and the south. The rice cakes in old Beijing are supplied in large quantities by Muslim Hui snack bars during festivals. They are sacrifices used by Manchu people to worship God. The Manchu name is Feishi Heiafeng.

New Year’s Day holiday articles! What are the ways to celebrate New Year’s Day?

　　Since New Year’s Day was born in the Republic of China and evolved from the Spring Festival, when China just started to celebrate New Year’s Day, its customs and habits were of course mostly similar to the Spring Festival, or a scaled-down version of the Spring Festival.

The first way to celebrate New Year’s Day

　　China and even the whole world know that many countries regard New Year’s Day as a legal holiday and have a holiday on New Year’s Day. After the founding of New China, it was also stipulated that New Year’s Day would be a legal holiday.

The second way to celebrate New Year’s Day

　　At present, activities organized by groups are more common, such as watching New Year’s Day parties, having a reunion dinner with family and friends, or going on a trip to see the scenery outside. Anyway, there are not many traditions on New Year’s Day, so anyone can play it on this holiday.

Three ways to celebrate New Year’s Day

　　If China’s traditional way of celebrating is still preserved, it is among the people, especially in rural areas. Every new year’s day, every household will set off firecrackers, kill chickens and geese, and after worshipping the gods of all parties, it will be a family reunion meal.

New year’s day poems! Lyric words, new year’s day poems, new year’s ideas

Jiawu New Year’s Day (Qing) Kong Shangren

Xiao Shu’s white hair is not full of ups and downs, and the old-age stove actually sleeps.

Cut the candle and dry night snack wine, and spend all your money to buy spring money.

Listen to the childlike innocence of burning firecrackers, and watch the change of peach characters.

Tian Jia New Year’s Day (Tang) Meng Haoran

Fighting back to the north last night, starting from the east today;

I am forty years old, and I am worried about farming, though I have no official position.

Mulberry field cultivates the father, and the lotus hoe follows the shepherd boy;

The farmers predicted this year’s harvest, saying that this year was a good year.

Ding Mao Yuan Ri (Qing Qian Qianyi)

A bottle of wine at the age of one worships the court, and a young child leads the clothes to comfort the screen.

I like eating meat when I serve my mother, and I like dreaming about fish more when I am in the year.

Hook curtain wants to connect the new nest swallow, polyester inkstone also sparse old books.

I went to the neighboring chicken and millet bureau, and I didn’t have anything to do with it.

My wife sat at night to watch the old age (Xu Junqian in the Southern and Northern Dynasties)

If you are not passionate enough, don’t stop drinking

Peach in wine, bayberry in brown.

The curtain opens and the wind enters the account, and the candle is burnt to ashes.

Don’t doubt that the sideburns are heavy, for Guang Xiao will destroy them.

New Year’s Work (Don Liu Changqing)

New year’s arrival homesick more, the independent horizon can not help tears flow.

To the old age is exiled to the people, the spring is hurried on ahead of me.

The apes and me in the mountains fainted, and the willows and willows in the river were divided into sorrow.

I have suffered like the imperial guardian, so when will the day be taken?

New year’s day blessing! Send you a greeting on New Year’s Day!

　　The past is used for nostalgia, the years are used for nostalgia, the future is used for imagination, the present is grasped with heart, happiness is created with sweat, and New Year’s Day is used for celebration. May you open your heart and embrace happiness in the new year!

　　Golden strings, with that distant and unchanging memory; The seeds of friendship are sown in the land of mutual understanding. With the coming of the Spring Festival, I send my sincere wishes, wishing you happiness and a happy New Year.

　　What comes as scheduled is not only the end of winter, but also blessings and happiness; It is not only the annual rings that are increasing day by day, but also friendship and feelings; As always, I deeply wish you: Happy New Year’s Day!

　　New year’s day blessing: pain is best for others, and happiness is your own; Trouble will be temporary, but friends are always eternal; Love is managed by heart, and there is no big deal in the world. Happy new year!

　　Every flower blooms and every firework ignites; Every second flows, and every miss is transmitted. Every instant gaze represents every blessing I want to send you: Happy New Year’s Day!

　　Christmas year after year, New Year’s Day round after round, smiling face after smile, sincere heart after heart with you year after year. All your friends bless you.

　　The wind is pleasant, the clouds are brilliant, and the sun is full of spots; The road is open-minded, the road is flat, and the footprints are deep and shallow. Snowflakes are rustling, happiness is shallow and life is simple. I wish you a happy New Year!

　　New Year’s Day is a new year, the journey of national rejuvenation is far away, the road of national rejuvenation is wide, the scenery of China is beautiful, and the Chinese children are laughing.

　　Missing is an indelible wisp of smoke, fluttering and misty, covering you and me, while blessing is sweet and slightly drunk, permeating the heart and boundless. May the joy of the festival accompany you all your life.

　　New Year’s Day blessing: The sparrow outside the window is talkative on the telephone pole. When you say this, it feels like summer. The pencil in my hand is going back and forth on the paper, just to write something for you. Unconsciously, my heart disappeared, but my heart appeared on the paper.

Shao Shiyu sent a message to celebrate Beijing Normal University’s championship. Shao Shiyu Weibo screenshot

The Beijing News On October 31, 2023, the women’s football team of Beijing Normal University scored 7-6 (penalty shootout 5-4) to win the FIFA World Cup.

Shao Shiyu, a women’s football player from Beijing Normal University, was elected as the best player in the competition. On November 1st, Shao Shiyu posted a message on social media to celebrate, "The champion belongs to us and may be late, but he will never be absent. I want both the champion and the MVP. " Shao Shiyu, born in 2000, is a midfielder and now plays for the women’s football team of Hangzhou Bank, a newly promoted female super player.

At the end of July this year, Shao Shiyu won the third place in the Women’s Football Association Cup with Zhejiang Women’s Football Team. Figure/Shao Shiyu Weibo

Editor Wang Chunqiu

　　The picture shows the table tennis room of the hotel.

　　When I checked in at the hotel, the table tennis room in the hotel was told that it was forbidden to use. The reason was that "this is specially prepared by the boss for my son". This "wonderful" hotel experience was met by Mr. Liu, a citizen of Chengdu.

　　Does the hotel have the right to prohibit customers from using public facilities? How reasonable is it to charge guests for using hotel activity facilities? The reporter recently conducted an investigation and visit.

　　1 encounter

　　Because "the boss prepared it for his son"

　　Guests are denied the use of the table tennis room.

　　More than a month ago, Mr. Liu, a citizen of Chengdu, and his son stayed at Meishan Renshou Jasman Jinjiang International Hotel. Mr. Liu told reporters that they had booked a big bed room and stayed in 500 yuan for one night. Mr. Liu’s son likes playing table tennis and takes a racket when he goes out.

　　At about two o’clock in the afternoon, Mr. Liu first called the front desk to ask if there was a table tennis room. After getting a positive answer, he went to play ball with his son. "Transparent sliding glass door, one side of which reads ‘ Activity room ’ There are no other signs. " Mr. Liu said that the table tennis room is facing the hotel swimming pool, and there is a table and two chairs inside.

　　"We went in for a few minutes, and a waiter came to ask where we were." After Mr. Liu took out his room card, the waiter told him that he could not play table tennis there. What Mr. Liu can’t accept is that the reason given by the waiter is: "This is specially prepared by the boss for his son."

　　Mr. Liu, puzzled, offered to see the hotel manager. About 5 minutes later, a female staff member came to the ball room and still said that she could not play here. At the insistence of Mr. Liu, the staff member also proposed to pay. "The price is about 20 yuan per hour." Mr. Liu recalled that at that time, he proposed to pay the bill to the room. The staff member said that he would "ask the leader" and then left. Later, he did not mention the matter of collecting money.

　　However, about 40 minutes later, another waiter came again and still said that he could not play here. Mr. Liu offered to leave after playing the last 21 balls. "That waiter has been watching at the door." This made Mr. Liu feel very unhappy. He said that the hotel did not come up with evidence from beginning to end to prove that it could not play ball. Besides, as a guest, isn’t it a normal right to use the sports facilities of the hotel?

　　2 experience

　　There is an extra charge for using the table tennis room.

　　The specific price should be "asked by the leader"

　　The reporter saw on Ctrip. com and other tourism platforms that Meishan Renshou Jasman Jinjiang International Hotel clearly marked "Table Tennis Room, Swimming Pool" in the "Leisure and Entertainment" column of facilities introduction.

　　On the 11th, the reporter checked into the hotel as an ordinary citizen and asked the front desk whether the fitness center, table tennis room and indoor swimming pool could be used. The front desk staff said that "only the indoor swimming pool can be used free of charge and will be open to the public from 1 pm".

　　In the afternoon, the reporter went to the table tennis activity room on the third floor of the hotel. A few minutes later, a waiter came over and told me that it was necessary to pay for playing there, but "the specific price needs to be asked by the leader". Ten minutes later, he replied that the price was 28 yuan per hour. When the reporter asked if there was a relevant price list, the waiter said "not for the time being", but he would provide a payment voucher. Half an hour later, the reporter paid 14 yuan to the staff member, and the consumption name on the payment voucher was: table tennis tickets.

　　3 response

　　Hotel general manager: The waiter was an intern that day.

　　"The boss prepared it for his son" is a slip of the tongue.

　　The reporter then interviewed Song Gang, the general manager of the hotel, about Mr. Liu’s experience. Song Gang said, "Our activity facilities and projects are all open to the outside world, except that they are temporarily closed due to security risks".

　　After verifying the situation on that day, Song Gang replied to the reporter that the waiter Mr. Liu met that day was an "intern" who worked in a hotel during the summer vacation, and had left his job and returned to school. At present, he could not be contacted, so it was impossible to confirm whether this happened. He said that the statement that "the boss specially prepared it for his son" should be a slip of the tongue. The hotel has never had similar regulations, and it has never mentioned similar things when training interns.

　　"If that’s the case, I’d like to apologize to consumers on behalf of the waiter that day." Song Gang said that all the projects in the hotel are open to the public, but some need to be paid and some are included in the room rate. For example, hotel guests can use the hotel’s indoor swimming pool for free, while if they want to use the gym and table tennis room, they need to pay extra. At the same time, these projects are also open to the public, and other people can also pay for them.

　　At 5: 30 in the afternoon, when the reporter was ready to check out and leave, the waiter who charged the reporter for using the table tennis room found the reporter and said that he had received the wrong money today, and the hotel guests did not have to pay for using the table tennis room.

　　4 statement

　　Industry and commerce department: the hotel charges a reasonable fee, but it should fulfill its obligation to inform.

　　Can "the boss specially prepares it for his son" be used as a reason to refuse guests? Is it reasonable for the hotel to charge the guests for using the hotel’s activity facilities? Should the hotel include the corresponding cost description when introducing leisure and entertainment projects on the Internet?

　　The reporter can see that the hotel’s leisure and entertainment projects include chess room, massage health care, fitness center, table tennis room, indoor swimming pool and so on. But no matter online or in the hotel, the reporter didn’t see the information about whether to charge.

　　"It is reasonable for the hotel to charge a certain fee, but it is necessary to clearly inform the guests." Ceng Yong, head of the Consumer Protection Unit of the Bureau of Industry and Commerce Quality Supervision of Renshou County, Meishan City, said that the hotel should clearly inform consumers in written or oral form whether the services provided are free and the cost. "This is to prevent consumers from using the items that the hotel needs to pay for without knowing it."

　　Ceng Yong told reporters that if the guests were not explicitly told that a certain place could not be used, they should all be open to consumers, and they must not refuse the guests with the statement that "the boss specially prepared it for his son".

　　Specialized/home/sound/sound

　　No matter what the reason, it is dereliction of management not to inform the guests before they enter.

　　Professor Yuan Lee from the School of Tourism, Sichuan University said that there are several basic concepts that need to be understood clearly: First, the hotel building space is not all open to guests, and there is a difference between the guest service functional area and the non-guest service area, which allows the hotel to refuse guests to use. Obviously, the table tennis room in this case does not belong to the non-guest service area. Secondly, the hotel can refuse to use the guest service area for some reasons, such as it has been booked and needs maintenance. The boss’s son can also book a table tennis room, but he needs to inform the guests in advance or close the table tennis room. In this case, the hotel didn’t lock the door and didn’t inform it in advance, which was a dereliction of management. It was very inappropriate to refuse the guests with various excuses afterwards. He believes that there should be a significant price list in the hotel charging area, not a verbal explanation. And in this case, the hotel staff are not clear about the charging standard and need to ask the leader temporarily, which shows that there are problems in the hotel’s rules and regulations and staff training.

　　Chengdu Business Daily reporter Lin Cong’s photo report